Privacy Policy
Last updated: December 27, 2025
At Tessera, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to protecting your data and respecting your privacy rights.
Our Contact Information
Paseo de la Reforma 222, Piso 18
Ciudad de México, CDMX 06600, Mexico
Email: info@tess-era.com
Information We Collect
Personal Data You Provide
We collect personal information that you voluntarily provide to us when you contact us through our website. This may include your name, email address, and any information you choose to include in your message to us. We collect this information when you fill out our contact form or communicate with us directly.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and your interaction with our site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This information helps us understand how visitors use our website and improve our services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. These technologies help us improve your browsing experience and understand how you interact with our site. For detailed information about the cookies we use, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
To respond to your inquiries and provide customer support
To communicate with you about our services and respond to your requests
To improve and optimize our website and user experience
To analyze website usage and trends through analytics
To send marketing communications if you have opted in to receive them
To protect our website and users from security threats and fraud
To comply with legal obligations and enforce our terms and policies
We process your personal data based on your consent, our legitimate business interests, or to fulfill contractual obligations. You have the right to withdraw consent at any time.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Secure server infrastructure with regular security updates
Access controls and authentication mechanisms
Regular security audits and monitoring
However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. The retention period varies depending on the type of information and the purposes for which we use it.
When we no longer need your personal information, we will securely delete or anonymize it. If this is not possible, we will securely store your information and isolate it from further use until deletion is possible.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the following rights regarding your personal data:
Right to Access
You have the right to request access to the personal information we hold about you and receive a copy of that information.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You have the right to request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
Right to Object
You have the right to object to the processing of your personal information under certain circumstances, such as processing for direct marketing purposes.
Right to Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
Avoid filling out contact forms, account registrations, or any data-submitting features.
Disable cookies through your browser settings. For more details, see our Cookie Policy.
Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided below. We will process your request promptly and in accordance with applicable law.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside Mexico and choose to provide information to us, please note that we transfer the data to Mexico and process it there. By submitting your information, you consent to this transfer, storage, and processing.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@tess-era.com
Address: Paseo de la Reforma 222, Piso 18
Ciudad de México, CDMX 06600, Mexico
We will respond to your inquiry as soon as possible and within the timeframes required by applicable law.